Returns
Our policy has no returns. Perishable goods cannot be returned.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at genaveh@lldc.lu and send your item to: La Luxembourgeoise du Chocolat Sarl, 52A rue de Koerich, L-8437 Steinfort , Luxembourg.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.